Stay away from the Waycross Ga office - Anonymous employee MCI Employee Review

1.0
Mar 6, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers are great. It's a fun environment at times. The dress code is reasonable. It's a great environment for anyone that doesn't have a family at home to take care of as well.

Cons

Supervisors do not pay you any attention, they don't answer questions, training was very minimal, they don't give you any copies of anything you sign - such as the attendance policy that states it is subject to change at any time. It is on their share point system so you have no access to it to download it from home either. So if you get fired for attendance, you have no way to back up anything because they literally change it from day to day it seems. There is absolutely NO flexibility if you have a life outside of work. For instance, God forbid your child gets sick. Even with a doctor's note, you won't get an excused absence. There's no type of advancement because they have their favorites and that's just how it is.

Explore other reviews about MCI

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

Cons

If you're not open to change and flexibility this company is not for you.

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The training I received at MCI has been outstanding and has prepared me exceptionally well for my role. The trainers are knowledgeable, patient, and genuinely invested in helping employees succeed. The training program provided a thorough understanding of company policies, systems, and customer service expectations while offering hands-on experience that built my confidence. I especially appreciate the supportive learning environment and the continuous guidance provided throughout the process. Thanks to MCI's comprehensive training, I feel well-equipped to deliver excellent customer service and contribute positively to the team from day one.

Cons

There are not any here.

See reviews by: Helpful|Rating|Date|All