great culture, but disorganization within upper management - Anonymous employee MCI Employee Review

3.0
Sep 7, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is great and so are the people. MCI works hard to cultivate a good team and I liked everyone I worked with, including supervisors and client teams

Cons

high-level leadership is disorganized. Your role on an account changes depending on how understaffed the account is, which can make it difficult to do your job. No clear structure for upward mobility. You also shouldn't expect a raise, even after working there for 2.5 years

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5.0
Oct 13, 2025
Recommend
CEO approval
Business outlook

Pros

All benefits but healthcare are great. Healthcare is just high deductible. PTO great

Cons

Healthcare deductibles are extremely high

4.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

flexibility with employee personal obligations

Cons

not realistics with sales targets

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