Customer Service Representative - Customer Service Representative MCC Employee Review

4.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

Opportunities for pay increase, relaxed environment, friendly and helpful coworkers, plenty of opportunity to move up in the company

Cons

Mandatory overtime for press floor

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MCC Response
7y
Your growth with MCC is a testament to the development opportunities we’ve worked hard to put in place for employees to grow their skills and career with us. Congratulations on your journey so far. Additionally, we appreciate your candid feedback about the challenges of overtime. While we're pleased to have such a healthy number of orders and loyal customers, but you are right that we need to continue to be cognizant of giving the proper balance to our team members. Thank you for sharing your feedback and we're excited to see you thrive in your new role on the Customer Service team.

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CEO approval
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Pros

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Cons

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4.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. Flexible work schedule.

Cons

Pay and benefits are falling behind due to financial issues. Not much sense of culture or direction.

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