A good job that will wear you down - Leasing Consultant MAA Employee Review

4.0
Jun 8, 2021
Recommend
CEO approval
Business outlook

Pros

The 401k is pretty good, and there's decent potential to move up. You'll learn valuable professional skills in etiquette as well as sales. There's many locations to work at across primarily the east coast. If you don't mind working some weekends, the work schedule can be advantageous.

Cons

The job seems simple enough at first to follow up with prospects, answer phone calls, and tour people to look at apartments. But residents complaining, whether about the state of their apartment, their noisy neighbors, or how incompetent you are because you can't accept their payment for rent or whatever it might be really wears you down. Since they're the customer, all you are able to do is apologize and let them yell. Also, it may not say so, but scrubbing toilets and picking up dog poop will be part of your job as well. You'll work every other weekend, and there isn't much room for creativity since most ideas will come from corporate memos. Depending on your maintenance staff, you could be hearing lots of complaints from the residents.

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MAA Response
4y
We value your input shared here and appreciate your advice to management. Thank you for your review.

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Cons

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Cons

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