Hostile/Stressful working conditions at my location. Know what you're getting into before accepting the job. - Service Technician/Painter MAA Employee Review

1.0
Oct 27, 2016
Recommend
CEO approval
Business outlook

Pros

The benefits are decent and the company seems to be growing rapidly. If you rent an apartment, you get 20% off your rent, and supposedly bonuses come frequently.

Cons

The following apply to my location and may or may not represent other complexes within the MAA company. 1) Pay is pretty lousy, especially considering the amount of work expected out of employees. 2) Hostile working environment. The manager is verbally and emotionally abusive. The manager is extremely hot-headed-- employees tent to avoid the manager due to unexpected outbursts of anger. 3) Middle Management fails to address employee behavior issues or employee concerns. Issues get brushed off as if the issues are a normal part of the job. 4) Employees are not respected. 5) Management fails to provide the proper tools for the job. It's like pulling teeth to get simple items to properly and efficiently do the work they expect. 6) Management and Corporate has no concept of time management regarding how long certain tasks should take. They expect work to be performed at an unrealistic rate, and then reprimand employees when said work is shotty or not completed on time. 7) Misleading/Lie in interviews regarding training/certification reimbursement, promotions, pay raises, job descriptions or working schedules. 8) Communication across the board is absolutely terrible. This is especially difficult when multiple managers are giving contradicting expectations or instructions. 9) There is no training, no guidelines, no expectations given at the beginning of your career. Learning is accomplished by trial and error. (Refer to con #2 to understand why this is extremely stressful in this situation.) 10) Workers are sometimes asked to perform in ways that contradict the company's safety guidelines. (I.E. climbing into dumpsters).

avatar
MAA Response
9y
MAA is committed to ensuring all Associates are treated with respect, feel valued and have the resources and support they need to be successful. Thank you for sharing your experience, it does not go unnoticed. We would like the opportunity to speak with you further, if you would contact us at (844) 328-2699.

Explore other reviews about MAA

5.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very stable and good leadership

Cons

Work life balance and compensation

4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

set schedule accommodating pto commissions great

Cons

keep making it harder to get bonuses management is disconnected from leasing leaning to heavily into AI to replace staff

See reviews by: Helpful|Rating|Date|All