Its fine - Customer Success Manager (CSM) Lusha Systems Employee Review

3.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid model, can work from home. Good work life balance, nice people

Cons

No clear vision, not strong enough leadership, behind on the competition

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Lusha Systems Response
5mo
We're happy to hear your feedback about the hybrid model, work-life balance, and people. We're also working on the gaps you mentioned to create better alignment for everyone. Thanks for sharing and for being part of the journey.

Explore other reviews about Lusha Systems

5.0
Feb 28, 2024
Recommend
CEO approval
Business outlook

Pros

Team Culture - Lusha's Boston office is filled with like minded employees all working towards a common goal. This creates a high energy, high paced work environment where employees can grow personally and professionally. Start-up vibe - While Lusha has grown beyond the technical definition of a "start up" , the company still values and listens to internal feedback. Employees are given the freedom to pursue initiatives and projects that they think will impact the business. Work/Life Balance - While productivity demands are high for each employee, Lusha offers flexibility on WFH schedules, reimburses for commuting, and has a pristine office in the heart of back bay. Lusha Product - The product itself competes with industry leaders in the data space and continues to evolve/grow making conversations easier for anyone in a commercial role.

Cons

Growing Pains - Like any SMB, Lusha is not immune to growing pains and does go through changes in company direction / structure.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for new sellers.

Cons

Going self service model which limits inbound lead flow.

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