Great people to work WITH, terrible to work FOR - Anonymous employee Lumos Fiber Employee Review

3.0
Feb 20, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People who work there are pretty great, if you have to work with them. HQ is in downtown Waynesboro, which has some pretty good restaurants for lunch.

Cons

Management really has no clue what is going on. More concerned with fixing low-hanging fruit that addressing any pressing issues w/ morale. Keeps asking more of it's teams despite providing fewer and fewer resources to do so.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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