Happiness dies here - I would find a different place to work - Anonymous employee Lumistry Employee Review

1.0
Sep 24, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on my team are what keeps me at this job. It is challenging

Cons

Every time we have some bad but real postings on our page, management "encourages" people to post good comments. There is so much to fix but we try to take on too much before we can get things handled first Im still uncertain that if I mess up that I will be fired without notice. People keep getting moved off my team and we have to take all of their accounts which is hard when we already have too many. We do not get paid enough to handle so many accounts.

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Lumistry Response
8y
Thanks for your review. As the one responsible for managing Glassdoor reviews and employee engagement, I can tell you that I have not encouraged people to post good comments. Frankly, other employees just disagree with the reviews and want to help build, grow and enrich this team, as Glassdoor reviews do have a direct impact on recruiting and headcount v. workload on our teams. If you are uncertain what will happen if you mess up, go talk to your manager. They will be able to clearly outline what you need to do to be a successful contributor on our team. If you are still unsure, come talk to me. I can honestly say that people are not terminated for mistakes, but rather, repeat performance issues or behavioral actions. However, before that time ever comes with an employee, they are extensively coached on how to improve these measures. There are many, many opportunities for being successful in your career at Digital Pharmacist, and I take it very seriously that each and every member of this team feels supported on their journey here, so if you are feeling lost on this point, come find me.

Explore other reviews about Lumistry

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

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