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      Lumen

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      Lumen reviews

      Amazing culture and people - Sr. HR Program Manager Lumen Employee Review

      4.0
      Sep 9, 2025
      Sr. hr program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved working at Lumen primarily because of the people and the culture. Every team I was on got to know one another on a personal level and not just at the surface level. The culture is very inclusive and has empathy at the forefront. If you've ever read Dare to Lead by Brene Brown, it's the blueprint for Lumen's culture and it shows. Most of the company works remotely which is awesome as well.

      Cons

      People at Lumen tend to be very busy, either because they are doing multiple people's jobs or because they are bogged down in back to back calls. Additionally, pay tends to be slightly below market and annual raises are not guaranteed. Additionally, career advancement is very vague and there aren't any formal pathways.

      avatar
      Lumen Response
      9mo
      Thank you for sharing your experience with us. We’re glad to hear that you valued the culture and connections you built with your colleagues during your time at Lumen. We recognize your concerns about compensation—Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive. We appreciate your feedback and wish you the best of luck as you continue on with your career.

      Explore other reviews about Lumen

      5.0
      Jan 6, 2026
      Offer management analyst intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

      Cons

      No bad things to say

      avatar
      Lumen Response
      5mo
      Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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