Best Work/Life Balance - Program Manager Lumen Employee Review

4.0
Jul 24, 2025
Recommend
CEO approval
Business outlook

Pros

Lumen is fully remote and the best decision I've ever made.

Cons

It's been challenging to solidify a promotion. Pay is moderate.

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Lumen Response
10mo
Thank you for your review! We're happy to hear that you enjoy Lumen's work culture. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We also believe in a balanced work life, where our employees can take time for themselves and their loved ones to recharge. We appreciate your transparency as well. Lumen is committed to helping our employees reach their full potential. We hope you feel comfortable reaching out to your manager to discuss your concerns. Thank you again for your review and for everything you do with us!

Explore other reviews about Lumen

5.0
Nov 23, 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
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Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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