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      Lumen

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      Lumen reviews

      Outside Sales CenturyLink - Outside Sales Representative Lumen Employee Review

      1.0
      Mar 9, 2016
      Outside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits, great PTO plan, great co-worker's. Constant change in working environment, room to learn and grow personally and professionally. Training is excellent, especially sales training. Clients were incredible to work with especially in the indirect retail aspect of the job.

      Cons

      Under valued and Under Paid. No clue where monthly objectives came from nor would anybody within the company coudl explain how they came up with objectives. Decreased commissions year after year and increased objectives. Constant micro-mangement. More reports then time in the field to constantly bind you to your office.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      5d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      5d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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