Mostly legacy systems - Systems Engineer Lumen Employee Review

1.0
May 8, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent Work-Life Balance: Flexible hours and respect for personal time. Decent Pay for Entry-Level Roles: Competitive starting salaries for fresh graduates. Generous Leave Policy: Ample vacation days and supportive time-off approvals.

Cons

1. Stalled Career Growth: Promotions are rare or nonexistent, even for consistent performers. Unclear Advancement Criteria: Ambiguous benchmarks make it hard to gauge progress. High performers often leave due to lack of upward mobility. 2. Toxic Politics Over Merit: Favoritism and office politics frequently overshadow actual performance, making decisions seem arbitrary. This erodes trust in leadership and undermines morale. Recognition at this company feels superficial. Praise is often given without tangible rewards, such as promotions or raises. High performers are left feeling undervalued and 'average,' despite consistently exceeding targets. 3. Empty Gestures, No Action: Leadership is quick with empty praise ('You're doing great!') but fails to provide meaningful support or follow through. This lack of action fosters cynicism, particularly among top performers."

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Lumen Response
1y
Thank you for sharing your story with us. Great to hear that you enjoyed the work benefits. We wish you all the best with the next step in your career.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
4d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
4d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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