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      Lumen

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      Lumen reviews

      Lumen Pay - Account Manager Lumen Employee Review

      2.0
      Apr 23, 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lumen Pays their employees well

      Cons

      its entirely remote based work

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. We need feedback like yours to continue to make Lumen a great place to work. Great to hear that you're enjoying the compensation. We hope you felt comfortable reaching out to your manager to discuss your concerns with remote-based work. Thank you for all that you do at Lumen!

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      5d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      Jun 29, 2026
      Margin analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits with remote work

      Cons

      Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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