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      Lumen

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      Lumen reviews

      No place for Visible Christian - Senior Manager Lumen Employee Review

      2.0
      Feb 22, 2025
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The local culture of getting things done. Leading a team that was lean and growing them to be excellent leaders.

      Cons

      The DEI push on even people of color to convince us that we were underrated/impoverished from succeeding. Directed on going through the Mentors of Color program would help with growth. Even as a person of color wasn't enough because being a male and conservative automatically "excluded" my thoughts or views- no matter how objective they were. I would not be surprised if this caused my career to have a negative annotation in my file.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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