Very happy - Executive Administrative Assistant Lumen Employee Review

5.0
Dec 27, 2024
Recommend
CEO approval
Business outlook

Pros

I’ve been very lucky and there are execs and HR willing to fight for me. There are assistants just one level below me who earn more the $25K less than I do.

Cons

Can be a struggle. Non-stop management change.

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Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback to help us improve. In support of team, trust, and transparency, Lumen is committed to equitable pay for employees, across gender and race, doing substantially similar work based on skill, effort, responsibility, and working conditions. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!

Explore other reviews about Lumen

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

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Lumen Response
2w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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