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      Lumen

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      Lumen reviews

      Solid starting company - Software Engineer II Lumen Employee Review

      4.0
      May 21, 2024
      Software engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefit of working for a big company is that there is a decent bit of infrastructure to support you. If you get a good manager, you will generally have a decent time. And in general they have a good working culture.

      Cons

      In my experience, if you are looking to expand your skillset this probably isn't the best place to do so. This was my first job, and while it did a good job at getting me some foundational knowledge in the industry, it definitely feels to have stagnated as of late.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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