Marketing Manager - Consumer - Anonymous employee Lumen Employee Review

2.0
Sep 14, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on manager (mine was fabulous), lots of independence, responsibility and training.

Cons

Company does not seem to recognize changing times. Because the key decision makers are in Monroe, Louisiana, a big urban view of consumer habits and expectations are lost on them.

Explore other reviews about Lumen

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

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Lumen Response
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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