Lumen

Lumen reviews

No annual raises, constant job changes, multiple systems for simple tasks - Account Manager II Lumen Employee Review

1.0

Feb 13, 2023

Account manager ii

Recommend

CEO approval

Business outlook

Pros

The benefits are solid, UnitedHealthcare. Good work/life balance.

Cons

Management is dysfunctional, no annual raises, utilizes too many systems to complete one simple task. Restrictions on selling products

Lumen Response

Thank you for taking the time to leave a review. We agree, Lumen has great benefits and offers a good work/life balance.

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5.0

Oct 17, 2025

Field technician

Recommend

CEO approval

Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

Lumen Response

8mo

Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.

2.0

Jul 1, 2026

Financial analyst

Recommend

CEO approval

Business outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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Lumen

No annual raises, constant job changes, multiple systems for simple tasks - Account Manager II Lumen Employee Review

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