2015 - Getting worse - Sales Lumen Employee Review

2.0
Apr 20, 2015
Recommend
CEO approval
Business outlook

Pros

Cloud, undoubtedly one of the best IaaS providers globally, massively invested in Cloud. Exceptional CTO and some good direction. Everyone that arrives cannot believe the capability but quickly realize major challenges working internally. Good pension contribution, very good idea company credit card for expenses, always very prompt reimbursement of personal expenses.

Cons

In the past 4 years not one new sales person has been paid the commission their are due (not even close). If you don't believe ask someone who has worked there. Quoting big OTB's but 50% realistic. 70% ++ staff turnover, attitude now is not to try resolve the issues with the business model, but flood with sales people, some will work many won't.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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