Terrible for employees that have been there a long time - Senior Lead Engineer Lumen Employee Review

1.0
Mar 9, 2022
Recommend
CEO approval
Business outlook

Pros

Medical benefits Time off Work/Life balance Co-workers are great (not managers)

Cons

This is a long list When you are first hired they treat you very well. After you are in the door don't plan on a yearly raise. It is an actual policy that merit raises are no longer. You will only get a raise if you are buddies with the manager and even then the company limits how many people get a raise. Older employees are in an uphill battle here. Lumen will try any means possible to squeeze you out. No raises, then as you get older your yearly reviews get worse. Speaking of reviews they are a joke. The business dictates how many people on your team get certain ratings in the 9-block. 1 person must get a 4, limited 5s are permitted and anything higher is very limited. Since level3 merger the management is awful. There are some manager that are very childish and hold grudges against people for stupid things. Lumen talks a big game on their diversity, but what they say and what they do are very different things. Being disabled is a real disadvantage at Lumen.

Explore other reviews about Lumen

5.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

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Lumen Response
5mo
Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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