Hopeless and unoptimistic place to work at - Anonymous employee Lumen Employee Review

1.0
Dec 26, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home is allowed. Good healthcare/FMLA. Good PTO system

Cons

No raises in several years or more. No cost of living wages in several years or more. (Which means due to inflation I make way less than I did five years ago, and I feel it) No Christmas bonus in several years. Duties beyond original job description keep getting added with no pay increase to reflect that. No way to move up in my department, Lumen is all about downsizing to maximize profit. Management expects your work knowledge to be the breadth of an ocean with the depth of a puddle.

Explore other reviews about Lumen

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

avatar
Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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