Awful management and lack of job satisfaction - Senior Security Engineer Lumen Employee Review

1.0
Dec 21, 2021
Recommend
CEO approval
Business outlook

Pros

If you can be a favorite to higher level mangers, you're good with little or no work and eligible for an unlimited time off each year! One way to be popular is writing pages of lengthy meaningless weekly status reports.

Cons

If you question about purpose, policy, or direction for your task or projects, you may be asking for trouble and create enemies. As a result, you would be drowned with meaningless tasks and pulled to multiple directions. They would tell you that you have unlimited leave for you and family emergencies, but that may not be true for everyone! No allocated PTO! Management rarely approves trainings other than online courses to cover CPEs or career advancements. Lack of empathy to staff during any personal or family crisis. Weak HR division. Experienced almost zero HR involvement during my unfair employment termination by the angry supervisor.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
1d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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