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      Merger with Qwest is not good - Anonymous employee Lumen Employee Review

      2.0
      Aug 17, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits... That is it. Other than that not a lot to say positive about the place. I got fired when on FMLA and my daughter got very ill.

      Cons

      they expect a lot even from the people that have worked there longest and have bad months here or there. They don't care... they'll fire ya! Not to mention they like to do the firing just before people have an anniversary

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      Jul 1, 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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