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      Lumen

      Engaged employer

      Lumen reviews

      Was good but pay is low, no promotion - Module Lead Lumen Employee Review

      2.0
      May 28, 2021
      Module lead
      Recommend
      CEO approval
      Business outlook

      Pros

      work-life balance relaxing atmosphere good onsite team onsite oppurtunities

      Cons

      low pay have to wait a lot for promotion no exciting project no work no scope to learn

      avatar
      Lumen Response
      5y
      We value all our employees and put a large emphasis on creating clear career-path advancement opportunities for all those who wish to further their careers. In addition, we have built an equitable, pay-for-performance compensation plan, where our employees are rewarded for their results. Our Compensation team regularly conducts market reviews to ensure Lumen pay is market competitive. As a current employee, we encourage you to speak with your manager about your concerns OR you can reach out to us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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