Fudged numbers - Human Resources Business Partner HRBP Lumen Employee Review

1.0
Jan 11, 2021
Recommend
CEO approval
Business outlook

Pros

The Broomfield campus is geographically perfect, but our HR floor has been a ghost town for years.

Cons

The only reason why Lumen scores increased is because they terminate anyone who doesn't respond in positive fashion to their bogus employee engagement surveys. HR leadership is dishonest and lack integrity

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Lumen Response
5y
Thank you for taking the time to leave a review. It is important to us that employees feel free to answer the EEI survey honestly, we do not share individual employee responses with their managers, or even broadly within the HR function. Responses are shared in an anonymous, aggregated fashion.

Explore other reviews about Lumen

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

Cons

They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

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Lumen Response
3mo
Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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