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      Lumen

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      Lumen reviews

      Money is good but job isn't worth the stress/ energy - Account Manager Lumen Employee Review

      2.0
      Oct 1, 2020
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits, company card, and paid training

      Cons

      high management turnover, lack of support, complicated systems to learn, complicated sales process, terrible training, high expectations.

      avatar
      Lumen Response
      5y
      Thank you for leaving a review. We take great pride in our One Company One Culture vision, and our leaders have done a great job instilling these values and practices throughout the organization. In addition to focusing on our employees and culture, we are constantly looking for innovative ways to simplify and streamline processes for our employees and customers.

      Explore other reviews about Lumen

      5.0
      May 15, 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      1d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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