Experience declined - Software Developer II Lumen Employee Review

2.0
Jul 16, 2020
Recommend
CEO approval
Business outlook

Pros

Comfortable, manager was great, and people I worked with were great.

Cons

Huge layoff trends, no pay increase for years

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Lumen Response
5y
CenturyLink has a history of growth through acquisitions, which enable us to meet evolving customer demands. Unfortunately at times that means layoffs and/or reorganizations are needed to drive our transformation. Those decisions are difficult and not something we take lightly. Thank you for leaving us a review, we are sorry to hear you did not enjoy working here.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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