It was ok while it lasted. Thanks for paying for my college degree! - Sales and Service Lumen Employee Review

Easy to learn, manageable schedule, supportive management

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

Remote work, good health insurance

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.