Spinning my wheels at retail - Retail Sales Associate Lumen Employee Review

4.0
Jun 17, 2013
Recommend
CEO approval
Business outlook

Pros

Sales people are paid pretty well. Good benefits. Hours are good. In my final year I was earning $40k.

Cons

After 4 years still no advancement opportunity. Not much mobility in sales. I saw 1 ONE person get advanced in 4 years. We received our monthly sales quotas mid-month! Sales quotas could increase at anytime without notice or reason.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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