Still good money. Management has no morals. Tells blatant lies. - Customer Data Tech * (CDT) Lumen Employee Review

1.0
Feb 21, 2019
Recommend
CEO approval
Business outlook

Pros

Money. Dropping benefits. Union protects fire at will a little.

Cons

Standards are impossible. Lies are everywhere to "make" them. Job security is minimal. Anything that can be contracted out, or shipped overseas, is.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
3d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Life Balance Unlimited PTO

Cons

A lot of Red Tape and Bureaucracy Offshore hiring and short term thinking in cost reduction policies

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