Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged employer

      Lumen reviews

      Great benni's but a lot of politics - Retail Sales Associate Lumen Employee Review

      4.0
      Feb 18, 2013
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Team atmosphere, the best benefits that I have every had, pension

      Cons

      Goals are always changing. When you reach your goals one month they will continue to raise your goals until they are unobtainable in which case you will not have as much potential for commissions. Also, our regional manager seemed to change every quarter. Each regional manager would bring in a new set to goals. Since the regional manager changed so much, our goals were not consistent.

      Explore other reviews about Lumen

      5.0
      Oct 28, 2025
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      good env team is good

      Cons

      nothing there is a con team is good

      avatar
      Lumen Response
      7mo
      Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      2w
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Retail Sales Associate reviewsLumen review