To strict on everything - Customer Service and Sales Lumen Employee Review

Union environment, No matter how good numbers are they always find things to get you in trouble for. All rules are black and white, It doesn't matter any circumstances there are no exceptions. They take away ways to make sales and still raise numbers. Will have contests for rewards then take them back after you have won it because they are too busy to let you off phones. When hired you are told it is a sales job but you are 90% customer service with sales every now and then