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      Lumen

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      Lumen reviews

      Aftermath of a CenturyLink takeover of my company - Software Engineer Software Lumen Employee Review

      2.0
      Nov 2, 2012
      Software engineer software
      Recommend
      CEO approval
      Business outlook

      Pros

      The takeover created a much larger phone company

      Cons

      CenturyLink upper management did not comprehend the fact that wages in Monroe LA did not correspond to the needed wages required by those working in Seattle, WA or Arlington, VA. Chopping wages by 20%, cutting vacation time earned by 1 week, then increasing the medical insurance premiums leaves employees with some very tough decisions

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      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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