Great job for college students - Customer Sales and Service Associate Lumen Employee Review

4.0
Sep 12, 2012
Recommend
CEO approval
Business outlook

Pros

Pays decent, tuition reimbursement, good health benefits

Cons

Very sales oriented, constant changes, very strict in policies

Explore other reviews about Lumen

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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