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      All talk no action - Anonymous employee Lumen Employee Review

      2.0
      Sep 4, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership promotes strong values, salary even though less then industry norm is still above national average and growth in size allows national mobility. CenturyTel and Embarq areas have a more friendly work environment.

      Cons

      Actions do not live up to promoted values and corporate provides little support for those who do. To be fair they have a very large challenge and it may take years to achieve, Qwest areas still micro managed and use an over abundance of fear and intimidation as motivation,

      Explore other reviews about Lumen

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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