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      Lumen

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      Good place to work but could be better - Anonymous employee Lumen Employee Review

      3.0
      Jul 22, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fortune 500 company, 3rd Largest Telecommunications Company in the United States - Senior Leadership has positioned the company for future growth through acquistions

      Cons

      - Benefits have risen considerably over past couple of years - Pay seems to be below industry standard - Most jobs are being transported down the HQ in Monroe, LA. This place is not a good location, facility is nice but the CTL HQ is the ONLY thing going for the area. - Current promotions are now capped. If you are in a job making 50k a year and get a Director level job they are not paying director level money instead only giving a 10% increase overall

      Explore other reviews about Lumen

      5.0
      Jun 19, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work is great and awesome

      Cons

      None to be honest with yoy

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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