Constant Aquisition - IT Systems Engineer II Lumen Employee Review

3.0
Aug 31, 2017
Recommend
CEO approval
Business outlook

Pros

Stable company with fairly good benefits and bonuses. Excellent spoken company values, usually adhered to.

Cons

Constantly looking to cut back on spending to run the business entities while acquiring other companies to grow the business (spending billions) makes for a difficult work environment unless you thrive on change. Cutting benefits while spending billions to buy other companies makes for bad morale and very few internal opportunities for promotion.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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