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      Lumen

      Engaged employer

      Lumen reviews

      Overworked, Underpaid, Underappreciated - Account Consultant Lumen Employee Review

      3.0
      Jun 25, 2012
      Account consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Diverse, Friendly, Lower level management is very supportive

      Cons

      Constant re organization, based in backwards Monroe LA., Conservative company pretending to be liberal.

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      5.0
      Jun 19, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work is great and awesome

      Cons

      None to be honest with yoy

      3.0
      Jun 17, 2026
      Sr. manager, communications
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work remotely, wanting too share knowledge or learned skills with AI.

      Cons

      Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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