Monroe has no idea how to run a large company - Sales Consultant Lumen Employee Review

2.0
Jun 6, 2012
Recommend
CEO approval
Business outlook

Pros

Great pay Good benefits Good co workers

Cons

no training except web based which is worthless centurylink leadership is clueless about fiber technology they only want to sell dsl and pots line. company is broke, out of money, cannot compete with the other providers. total lack of trust between leadership and employees. Leadership will not listen to anyone about improving the business. Come 2013 all pay will be cut for former Qwest employees to match the CL employees.

Explore other reviews about Lumen

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home is only pro

Cons

So many issues. No raises. Layoffs everywhere. When those happen you have to do extra work (no additional pay) Toxic culture Leaders are DINOSAURS who should be cut. C suite delusional on growth expectations Run away from this place and don’t ruin your career.

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