Decent, but impossible to work your way up! - Anonymous employee Lumen Employee Review

3.0
May 25, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay is pretty decent with start rate at $10.50 plus commission and the benefits are not too bad for in my town. The local management team is fairly nice and sociable.

Cons

The hours are not that great and too many levels to go through. It is very difficult to move up with this company because job slot availability and extensive interviews with not much hope given.

Explore other reviews about Lumen

5.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

avatar
Lumen Response
5mo
Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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