Will never be the same/ Merger Mayhem - Inside Sales Specialist Lumen Employee Review

1.0
Sep 29, 2011
Recommend
CEO approval
Business outlook

Pros

Work to life ratio Benefits Consistent schedule

Cons

Compensation Nothing consistent Right hand does not know what the left is doing No upward mobility No room to grow Revolving door Take it or leave it attitude Poor planning by upper management and it trickles down Pricing is not competitive for sales. Tenure before talent in terms of upward growth. Merger after merger

Explore other reviews about Lumen

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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