Flexible hours and nice coworkers, but poor management - Lead Information Systems Security Officer Lumen Employee Review

3.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

FTO, flexible hours, nice coworkers

Cons

Management was awful, understaffed and no means to improve processes

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Lumen Response
2mo
Thank you for sharing your feedback with us. We're determined to get better every day, so we value your feedback about management. We're committed to helping our leaders grow so that we can all succeed together, and your review will help us more clearly take any necessary action. We're glad to hear you valued our FTO, agile working model, and work culture! We wish you all the best as you continue on with your career.

Explore other reviews about Lumen

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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