A revolving door - Global Key Account Director Lumen Employee Review

1.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay for the job

Cons

A revolving door where they keep old Century Link employees who have no idea what they are doing

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Lumen Response
4mo
Thank you for sharing your experience with us. We appreciate your feedback. We're sorry to read that you have faced challenges with your peers. We believe in helping everyone to reach their full potential, and are always looking to prioritize teamwork. We're happy to know that you valued our compensation practices. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. We wish you all the best with the next step in your career.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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