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      Lulutrip

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      Don't trust lulutrip & don't waste your time in there - Trip Adviser Lulutrip Employee Review

      1.0
      Jun 13, 2016
      Trip adviser
      Recommend
      CEO approval
      Business outlook

      Pros

      - only 1 positive point : good location

      Cons

      - BAD MANAGEMENT (the worst management I found) - DEDUCT YOUR SALARY; they do not allow the staffs any mistakes, the company will deduct your salary and commission (the most unlucky staff paid nearly 1000 pounds) - FULL OF LIES, the HR changed the employee contract term suddenly - OVERTIME; you had different duties every working days, you need to finished all before you leave. It is quite often to work overtime. HOWEVER, THERE IS NOT OVERTIME PAY - VERY HIGH employee turnover rate - NO flexible working hours - NO free medical care - NO paid sick leave (even after the probation) - BAD TRAINING; you need to use your own time to do revision; useless and meaningless exam - STRESSFUL working atmosphere; push you work in every minutes; you cannot stop and rest - The five stars comments must be FAKE!!! This company is FULL OF LIES and exploitation!!! Don’t waste your time in there.

      avatar
      Lulutrip Response
      9y
      Dear A I understand your frustration but it is very disappointing to see these false information you have provided. As advised previously, it is unlawful for any companies to deduct salaries without permission of the staff and no employment terms can be changed without agreement of both parties (employee and employer). All Lulutrip policies have been aligned with employment law. You have confirmed that you had wrongly advised our customers due to your negligence, even though you had gone through proper training. Your mistakes have led to financial loss to the company. The company has helped you to make the compensation and it is disappointing to see that you have mislead others. As the matter of fact, we do have many happy employees who have left genuine positive comments on Glassdoor. Glassdoor does not allow companies to fake comments nor to delete any negative comments. Nevertheless, I wish you all the best. I welcome you to contact me directly if you want to clarify any other doubts you have. Best regards, Serene Tan Human Resources Director

      Explore other reviews about Lulutrip

      5.0
      Aug 22, 2017
      Private tour sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-worker are very friendly. Good location. My manager is very care about our feeling during work.

      Cons

      Sometimes could feel stressful at work.

      1
      1.0
      Mar 4, 2016
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good location and most of the co-workers are nice. Other than that really there has nothing good about this company. Wait, let me think....yep there is nothing, nothing at all!

      Cons

      The bad, there are too many to list. This might take me ten years to write, so i'll shorten it. First management sucks like there is no tomorrow. The higher management thinks they are Kings, whatever they say are the law and should be followed even though it does not benefit the company or are in moral standards. The lower managers are mindless generals following all the words of those useless kings. They know the judgement of upper management is wrong but they enact them anyways. Also if some of the lower peons refuse to listen or follow orders they get beheaded (fired) on the spot. I see many people come and go because of this reason. The body count each year is around 30 people. STAY AWAY FROM THIS COMPANY AT ALL COST! unless you love being a slave and get lied to constantly just so that you will do your job and you love being yelled at in front of everyone on an daily basis. Oh I finally thought of something that is good about this company, This company makes any other company look really good. It makes working at McDonalds like an dream job.

      11
      avatar
      Lulutrip Response
      9y
      Thank you for your review. We are an open and transparent company who welcome honest reviews. Fake bad reviews for Lulutrip will make readers feel that they are left purposely by our competitors and we believe readers are smart enough to define how real your review is. We have less than 30 employees in our US office, including our CEO & COO, and we are not sure how can we have more than 30 people who have left us in 2016. We have a few employees who have left us, unfortunately, when they have not been selected under H1B sponsorship by US government. Lulutrip takes pride in providing the best service to our customers and over the years, we are unfortunate to have a few sales employees who have been dishonest and involved in fraud cases. These are serious crimes and employees will be fired and taken off our premise to protect our business after a fair and open investigation. We are a law abiding company and bullying illegal and against our company's belief. Thus yelling in the company is not acceptable. Management, in all companies, set the goals for the business and make difficult decisions. Goals are then communicated with our employees in order for us to achieve our targets to make us profitable. We are pleased to hear that you enjoyed working with our employees, who we valued very much and try our best to provide the best working environment that we can. Lastly, we wish you all the best in your role in wherever you are. Warmest regards, HR Team
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