Worse place to work - Customer Experience Specialist Lula Employee Review

1.0
Sep 2, 2023
Recommend
CEO approval
Business outlook

Pros

First Friday drinks nothing else

Cons

Working for Lulalend was horrible, employers who do not care about their employees, to them we are just numbers, management with zero skills probably no qualifications, well some did not, they will make you feel small, and micromanagement at it’s peak, no benefits, working there is no different than being a taxi driver, they claim to have culture but have zero… managers managing us with their emotions, if they having a bad day will take it out on the staff members, No mutual respect, also there a huge racial issue.. probably my post will be taken down after mentioning that, employees resign everyday hence why they are always recruiting!!

Explore other reviews about Lula

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely strong work-life balance, you're encouraged to unplug at the end of the day and management respects personal time. The working environment is great, and the people make it. Solid management who actually back their team, and a culture that feels collaborative rather than pressured.

Cons

Compensation and benefits could be more competitive relative to the broader market. The work itself can also become repetitive over time, though that's more a function of the role than the company

5.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

Unbeatable Work-Life Balance: Management truly respects personal time, which makes a world of difference. You are actually encouraged to unplug at the end of the day. Exceptional Culture: The environment here is incredibly friendly and helpful. It feels less like a traditional corporate office and more like a team of friends working toward the same goals. Low-Stress Environment: The leadership emphasizes collaboration over pressure. Challenges are handled as a team, keeping everyday stress to an absolute minimum while still getting great work done.

Cons

Benefits are not ideal. Currently there are no retirement or medical aid benefits.

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