Horrible Management - Anonymous employee Lugg Employee Review

2.0
Jul 5, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and only communicating with customers through chat or email.

Cons

Management is horrible and doesn't provide you with the necessary training to handle certain situations. Small company with hundreds of Luggers across different cities will stretch everyone thin. This becomes an employee problem rather than the company's lack of employees.

Explore other reviews about Lugg

5.0
Sep 16, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of freedom in the beginning

Cons

Structure of the app changed from hourly to commision

1.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and a laptop.

Cons

No sick days. No bereavement. PTO accrues so slowly that you can barely use it. No culture, team meetings, no advancement or growth. Payroll is late

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