Pros
Meeting customers and fellow workers
Cons
I have never experienced so much unprofessionalism and disrespect until working for Lugg. At the time of my resignation I had a 5 star average customer rating, numerous google reviews mentioning my name, and respect from all my coworkers. I have been in the moving industry for over a year and decided to try Lugg as a full time helper. Moving companies are notorious for treating their employees poorly but, Lugg puts them all to shame. You get threatened daily by an anonymous person over a text “support” line. Their rules and guidelines are nonexistent and change on a whim depending on what tyrant is on the support line that day. You as a contractor can do nothing right and will be chastised for something as simple as taking a 10 minute lunch break. They treat the contractors as if they’re employees, forcing us to accept tasks and threatening to fire us if we don’t. Of course, we do not receive any benefits that are employees are legally required so they get the best of both worlds at your expense. Lugg has been nothing but an awful experience for me and I hope no one else makes this same mistake.