No direction - Customer Success Manager (CSM) Lucid Software Employee Review

Great company, great people, great management

Internal processes are sometimes harder

- Very strong mentorship program - Very nice people - Some VERY good engineers, PMs, and designers

- Pay isn't competitive outside of Utah (but hey, at least we're hiring) - Like most other companies at our size, your success and satisfaction largely depend on the team you're on - Sales and product/eng could probably be better aligned to inform product decisions - Like most other SAAS companies, we're investing A LOT into AI. This could bite us in the future (I personally think we're in a bubble, and the consequences of over-investing will be very painful once it bursts)