Ambitious, kind, and team focused - Customer Success Manager Lucid Software Employee Review

5.0
Jun 23, 2019
Recommend
CEO approval
Business outlook

Pros

The people at Lucid are ambitious, kind, and team focused. As new people join Lucid I often hear them say how impressed they are with the caliber of people that work at Lucid. It is deep in the culture to be happy, work hard, and to help others when they ask for it. Because of that I've never been given the cold shoulder when I ask executives, managers, or individual contributors for help. They are always willing to put down what they are doing to help me.

Cons

The salary isn't the highest compared to most other tech companies out there.

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Lucid Software Response
6y
Thanks for taking the time to leave a review! I couldn't agree more with your comment on the caliber of people. One of the things I love about Lucid is the fact that our value "Teamwork Over Ego" isn't just a saying on the wall. It's engrained in the fiber of our company. I'm glad you've experienced how our employees, no matter their position, show it day to day and thanks for all you do to contribute! -Kat

Explore other reviews about Lucid Software

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company, great people, great management

Cons

Internal processes are sometimes harder

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

- Very strong mentorship program - Very nice people - Some VERY good engineers, PMs, and designers

Cons

- Pay isn't competitive outside of Utah (but hey, at least we're hiring) - Like most other companies at our size, your success and satisfaction largely depend on the team you're on - Sales and product/eng could probably be better aligned to inform product decisions - Like most other SAAS companies, we're investing A LOT into AI. This could bite us in the future (I personally think we're in a bubble, and the consequences of over-investing will be very painful once it bursts)

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