Lots of internal issues - Client Services Lucid Group Employee Review

2.0
Oct 9, 2025
Recommend
CEO approval
Business outlook

Pros

- Lots of support and team working from those you work with on a daily basis (note: this differs alot between teams) - More diversity and inclusion than I've seen at other workplaces - (if you;re lucky) Interesting projects and opportunities to travel for onsite meetings

Cons

- Like a lot of the other reviews, bullying and passive-aggressive behaviour is rife and rampant, particularly in the senior/management team. A lot of complaints that are never really resolved and swept under the rug. SLT continue to protect and defend each other even though multiple people have made complaints - Burn out culture is huge, no regard for people's wellbeing, resulting in lots of team members quitting and/or going on stress-leave (which is again, swept under the rug and never addressed) - The 'numbers' and 'forecast' are put before everything and everyone else's needs and suffering

avatar
Lucid Group Response
8mo
Thank you for taking the time to leave a review. I'm glad you appreciate the support from your colleagues and the diversity at Lucid, but am saddened to read your perspective on our culture. I passionately believe in the importance of psychological safety and it is incredibly important to me that it is protected. It is impossible to investigate non-specific complaints so I urge you please to speak to me or your People Partner in strict confidence so that we can follow up. Lucid's Our Voice engagement results are exactly in line with our sector as measured by an independent survey provider. We continue to strive every day to improve. Paul Cutler Chief People Officer

Explore other reviews about Lucid Group

5.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

nice job with good pay

Cons

none that i experienced it was good

4
avatar
Lucid Group Response
1y
Many thanks for taking the time to leave a review. I'm glad to learn that you are enjoying your time with us and appreciate the competitive compensation that we offer. Thank you for everything you do at Lucid. Paul Cutler Chief People Officer
3.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, remote, collaborative

Cons

No bonuses, no direction, corporate buzzword central

2
avatar
Lucid Group Response
5mo
Thank you for taking the time to leave your review, and for your service to Lucid. I wish you the very best in your future career. Paul Cutler Chief People Officer
See reviews by: Helpful|Rating|Date|All